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SERVICES

Specialized expertise. Personalized support. 

 

Our services offer the breadth and depth of expertise to deliver results across your operation. Specialized clinical, MDS, reimbursement, and training services are structured to uncover opportunities and incorporate new practices through a personalized process of collaboration, oversight, and new protocols.

Providers gain critical performance insights to take their MDS department and facility operations to the next level. Our clinical experts work closely with providers to identify important key indicators of MDS performance focusing on accuracy, quality initiatives and operating within regulations and to provide a detailed roadmap to fast forward change management.

MDS Quality Assurance & Education
MDS Quality Assurance & Education 
  • MDS accuracy audits to identify discrepancies  
  • Education and training ensure your team is up to date on the latest regulations and best practices. 

  • MDS resource for questions and concerns 

  • Interim MDS completion 

Reimbursement Accuracy
  • Case Mix, Medicare A and Managed Care education  

  • Case Mix opportunity audits are structured to fit your schedule and ensure stellar accuracy  

  • Medicare billing triple checks and analysis 

  • Medicare, Managed Care and therapy process reviews and documentation audits 

  • Additional Documentation Request (ADR) preparation and review 

Reimbursement Accuracy
Clinical Quality
Clinical Quality
  • Mock surveying 

  • Clinical site visits including medical records review 

  • Plan of Correction review and assistance 

  • Clinical education provided either on-site or remotely to promote best practices and improve quality of care 

  • Care plan audits and education 

  • Risk management chart reviews 

  • Quality Measure review and education/5 Star education including best practices 

  • Trending and analysis of Quality Measure data based on community benchmarks 

  • Person-directed care/Small House philosophy 

  • New IDT orientation and training 

  • Risk management audits – controlling adverse events and proactive responses 

Core Skills Training & Education 
  • New DON training: Learning the role, Core Knowledge Program 

  • Front line team training: Best practices on clinical protocols 

  • Leadership training: Education for IDT leadership on MDS and risk management 

Post Acute Care Skills Training & Education
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