OUR TEAM

Meet the Consultants

JENNIFER NAPIER, Director of Clinical Consulting
BSN, RN, RAC-CT, RAC-CTA, QCP

Jennifer Napier is a Registered Nurse who has devoted her career to the long-term-care industry. She has a passion for sharing her valuable expertise to customers, clinicians and peers specific to post-acute care, reimbursement, and SNF regulations in order to help others grow and thrive in the industry.

With over 17 years of experience, Jennifer’s expertise includes CMS quality initiatives, regulatory compliance, MDS coding, billing and reimbursement accuracy, Restorative Nursing, QAPI, 5-star rating improvement, facility leadership and operational development, clinical program development, managing audits and appeals, and previously served in the role of Regional Director of Clinical Reimbursement. Jennifer currently holds multiple certifications from AAPACN including RAC-CT, RAC-CTA, and QCP (QAPI Certified Professional).

As the Director of Clinical Consulting with Engage Consulting, Jennifer works closely with each partner to uncover new opportunities and obstacles and bring strategy, insights, and resources to help partners achieve a new level of excellence.

Teresa Remy, Director of Regulatory and Clinical Consulting
MHA, LNHA, BSN, RN, CDP, SMQT, QCP, IPCO

Teresa Remy brings over 35 years of healthcare experience to her role as Director of Regulatory and Clinical Consulting at Engage Consulting. Her broad expertise spans the full continuum of care—including acute care, sub-acute, skilled nursing, assisted living, home health, hospice and palliative care, and private duty services.

A Licensed Nursing Home Administrator and Registered Nurse, Teresa is also a former Healthcare Facilities Surveyor, bringing a unique and in-depth understanding of regulatory compliance, quality assurance, and operational excellence. Her track record includes leading organizations to achieve perfect surveys, 5-Star Ratings, National Quality Awards, and U.S. News & World Report Best Nursing Home designations. She is particularly known for her success with survey turnaround and multi-center system improvements.

Teresa is a current Board Member of the Ohio Board of Nursing and also serves on the Board of Trustees for the Area Agency on Aging, reflecting her commitment to advancing quality care and strong leadership across the healthcare landscape.

ELIZABETH KIMMEY, Clinical Reimbursement Consultant
RN, RAC-CT

Elizabeth Kimmey brings over 20 years of long-term healthcare experience and offers a range of skill sets in RAI processes and clinical reimbursement. Her experience includes performing and overseeing reimbursement for Medicaid and Medicare A skilled services in the long-term care setting. She has her RAC-CT through AAPACN and was an active participant in a Nursing Facility Focus Group with the RAND Corporation in Washington, D.C., where she collaborated on a panel with healthcare workers from around the U.S. for the Development and Maintenance of Post-Acute Care Cross Setting Standardized Patient Assessment Data. Her passion to work in health care started at an early age and continues to evolve with the ever-changing medical field. As a Clinical Reimbursement Consultant, she works in collaboration with your team at a personal level and serve as an extension to your operation.

MELISSA EDWARDS, Clinical Reimbursement Consultant
RN

Melissa Edwards has been a Registered Nurse for the past 30 years, with the last 28 of those dedicated to long term care. She has a wide range of experience in the post-acute care setting including Director of Nursing Services, Assistant Director of Nursing Services, and for the past 13 years focusing on her passion, clinical excellence with MDS, Quality Measures, CMS Quality Initiatives, and clinical reimbursement for Medicare A and Medicaid residents.

As a Clinical Reimbursement Consultant, Melissa works with your team to share knowledge in a collaborative way with a focus on the end result of improved clinical and financial outcomes for your organization.

KIMBERLY BUTCHER, Clinical Reimbursement Consultant
RN, DNS-CT

Kimberly Butcher is a Registered Nurse dedicated to the long-term care industry. For the past 25 years, she has developed a deep understanding of clinical processes and the challenges providers face in an ever-evolving industry. She started her career as an STNA and has served in several roles including Charge Nurse, MDS Coordinator, Director of Nursing Services, and Regional Clinical Director. Kimberly has her DNS-CT through AAPACN, completed Infection Preventionist Training through CDC, and was an active participant in Project Echo with Ohio Health Care Association as a Nursing Facility Panelist.

As a Clinical Consultant, Kimberly is committed to helping organizations navigate the complexities of healthcare in the long-term care industry while maintaining the highest standards of resident care.

MELISSA KELLER, Clinical Reimbursement Consultant
RN, RAC-CT

Melissa is the Clinical Reimbursement Consultant for Engage Consulting, with over 20 years of nursing experience, including 12 years in long-term care. She began her career in acute care, building a strong clinical foundation, and later specialized in managing Medicaid and Medicare Part A reimbursement systems. Her expertise in navigating complex healthcare regulations ensures compliance and maximizes operational efficiency for the clients she serves.

A certified Resident Assessment Coordinator (RAC-CT) through the American Association of Post-Acute Care Nursing (AAPACN), Melissa excels in Minimum Data Set (MDS) assessments and documentation accuracy. Her dedication to excellence and deep understanding of reimbursement systems plays a critical role in helping clients achieve financial success while delivering high-quality care to their residents.

JOSH HOBBS, Clinical Reimbursement Consultant
RN, RAC-CT, CMAC

Joshua Hobbs is a Registered Nurse dedicated to the long-term care industry. He has been working in long-term care for nearly 30 years. He started his career as an STNA and has served in several roles including Charge Nurse, Restorative Nurse, MDS Coordinator, Director of Nursing Services, and Clinical Reimbursement Specialist overseeing multiple facilities during that time. Joshua has his RAC-CT through AAPACN, completed Infection Preventionist Training through CDC, and has years of experience in teaching and training MDS coordinators and nurse managers to improve and maintain the quality of care and reimbursement in their facilities.

As a Clinical Reimbursement Consultant, Joshua is committed to helping organizations navigate the complexities of ever-changing reimbursement and quality metrics in the long-term care setting while helping you to maintain the highest standards of resident care.

Meet the Team

Martha Shaker

President

MA, CCC(SLP)

Morgan Bayer

Director of Marketing &

Brand Strategy

Dave Johnson

Regional Employment Manager

Kim Saylor

Vice President of Business Development; MBA, OTR/L

Parker Bayer

Director of Data Analytics

Erin Szenderski

Regional Employment Manager

Mark Whitman

Chief Financial Officer

Kim Downing

Human Resources Manager

Chris Woodard

Information Technology Manager

Julie Moore

Compliance Officer

OTR/L, CMC, CMCO

Sherry Stump

Accounting & Payroll Manager

Logan Hadding

Marketing Specialist