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by Kim Saylor, Chief Growth Officer Originally published on Park Place Live In our previous blog article, we reviewed the importance of aligning teams on the same metrics and outcomes. In this article we share how to turn aligned metrics into operational improvement using a 30/60/90-day system that drives measurable change and strengthens referral and payer relationships. The 30/60/90-Day Operating Model for Measurable SNF Performance Most Skilled Nursing Facilities already

by Kim Saylor, Chief Growth Officer Originally published on Park Place Live Skilled Nursing Facilities are no longer evaluated solely on the care they provide but by the outcomes they produce. Reimbursement models, referral relationships, and ratings are all converging around one expectation: measurable performance. For SNF leaders, this shift isn’t theoretical. It’s operational. Value-based purchasing, quality reporting programs, and payer expectations now directly impact re

Skilled nursing operators are under increasing pressure to improve reimbursement accuracy while simultaneously driving quality outcomes. One multi-facility operator in Wisconsin recently demonstrated how a structured, disciplined approach can deliver measurable results - fast. Partnering with Engage Consulting, the organization implemented an intensive weekly management process focused on three critical areas: accurate reimbursement , comprehensive acuity capture , and Qualit

Targeted Probe and Educate (TPE) audits are designed to identify billing and documentation vulnerabilities, but for providers, they often feel overwhelming. Tight timelines, complex documentation requirements, and the financial risk tied to unfavorable determinations make TPE audits one of the most high-stakes reviews organizations face. What many providers underestimate is what happens after a failed TPE review. An unfavorable outcome does not just result in denials. It in